General Availability

These parameters allow control on the availability of the module to a frontend visitor. Sometimes it makes perfect sense to have the module only visible once there are actual office hours where someone is able to talk to a called back visitor.

Date & Time rules are part of the Section Module Rules of the modules settings:

The Date and Time rules defined here allow date and time based activation of the module. Any combination of date and time is allowed and by using only a time and a “zero” date the time is applied to the current time of day. That specific allows activation within a single day. For the time the 24h format is used, such as 08:30:00 and 14:30:00 according to the GNU Time Format.

Alternatively there is another rule format allowing more granular control by allowing to define hours, weekdays, days of month and years.

These are the recognized rule formats:

  • yyyy-mm-dd hh:mm:mm|yyyy-mm-dd hh:mm:mm - to be active for any calendar date & time period within the first and second given date and time
  • times|weekdays|days of month|years - to be active within given times, weekdays, days of month, months and years

Any combination of these rules is allowed, every rule must be in its own line.


2006-12-24 08:30:00|2006-12-26 09:45:30

Calendar Rules are rules based on calendar dates and times on the calendar day. This rule allows setting of calendar period beginning with the first date & time and ending with the second date & time.

When omitting time, please use 00:00:00 as time


2006-12-24 08:30:00|2006-12-26 09:45:30

Use the format of YYYY-DD-MM HH:MM:SS for specifying a date and time, as in following examples:

  • 2006-12-24 00:00:00 - for Dec. 24th, 2006 at midnight
  • 2006-12-24 08:30:00 - for Dec. 24th, 2006 at 8:30 morning

By omitting the year with 0000 instead, the date applies to any year. For example:

  • 0000-12-24 15:30:00 - for Dec. 24th of any year at 15:30 afternoon (3:30pm)
  • 0000-00-00 09:45:00 - for any day at 9:45 morning

If there is the year omitted with 0000 and the month of the second date is before the month of the first date, then the second date is seen to be in the forthcoming year.

For example 0000-12-24 00:00:00|0000-01-02 00:00:00 defines a date region from Dec. 24th of the current year to Jan. 2nd the following year.

Same applies to hours of day, for example 0000-00-00 22:00:00|0000-00-00 04:00:00 defines a date region from 22:00 (10:00pm) of the actual day until 04:00 (4:00am) of the next day.

With omitting a date with “0000-00-00” the rule applies to every day.

When omitting time, please use 00:00:00 as time.

For stability always use the full date format and use ZEROS to ommit values.

This rule allows definition of recurring dates and times. An Asterisk (*) is used here to ommit values.



The individual parts of this rule are defined in its order of:

times|weekdays|days of month|months|years
  • Times: Use a single time 08:30 or a time period 08:30-16:00 in the format of hh:mm. Leave out any seconds, those are unsupported here.
  • Weekdays: Use a single weekday mon or a weekday period mon-wed where the weekdays are in its english 3-letter abbreviations: mon tue wed thu fri sat sun
  • Days of Month: Use a single day 1 or a day period 5-28 for the days of any month.
  • Months: Use a single month jan or a month period feb-mar to define months, where the months are in its english 3-letter abbreviations: jan feb mar apr may jun jul aug sep oct nov dec
  • Years: Use a single year 2007 or a year period 2007-2008 to define years.
  • Ommit Values by using the Asterisk (*): 08:00-16:30|mon-fri|*|jan-aug|2007-2008 does ommit any day of month, so all days of the month count.

Email Notifications are Email messages sent to a definable Email Address that alert upon having a unsuccessful Call-Backs. This way missed Call opportunities are recorded with the Phonenumber (and optional the Name) of the Person that requested a Call-Back. To later complete the call manually.

Web-Call-Back uses a customizable Email Template for this Email Notifications.

No Email notification

No Email notification is sent on any call.

Send Email with details on failed or missed calls to address below

The Email notification is only sent on a missed or failed Call-Back

Send Email with details on all calls to address below

The Email notification is placed on any Call-Back that is received

The fully qualified Email Address where to send the Email Notifications. Might get overriden by the Web-Call-Back Plugin.