Functions AgeCheck is adding to the Shop Administrator

The Customer Account (Customers » Manage Customers) is extended to show the verification of the Date of Birth in the Account Information tab:



Current Age

Shows the current calculated age, either based on the customer entered Date of Birth or the verified Date of Birth.

Verified Date of Birth

Either enter the verified Date of Birth here, or this field will include the Date of Birth verified by SofortIdent (in that case the field is locked).
This field is also locked if the Verification Result is set to Valid.

To change the verified Date of Birth in case of the field being locked, set the Verification Result to Unknown and use Save and Continue Edit to save the customer account. The field will then be unlocked for modification.

Verification Result

Allows to manually set the verification result of the Verified Date of Birth, is also automatically set by the SofortIdent verification process:

  • Valid locks the verified Date of Birth as valid. AgeCheck will then dynamically calculate the customers age on every login, and that verified age is then used for granting purchase of age-limited products.
  • Invalid locks the verified Date of Birth as invalid. AgeCheck will not allow the customer to purchase age-limited products, until this is set to Valid.
  • Unknown leaves the verified Date of Birth open for edit. AgeCheck will not allow the customer to purchase age-limited products, until this is set to Valid.
When having manually validated a Date Of Birth, this needs to be set to either Valid or Invalid based on your results of the age verification and to tell AgeCheck that your manual verification process is complete.
Notify Customer

Allows to send an email notification to the customer about his current verification result. See also the related configuration options.

ID-Card Number

Allows to enter a ID-Card Number as reference to any ID-Document received for verification of the customers Date of Birth. This field is locked when having a Verification Result of Valid or Invalid. To edit the ID-Card Number in case the field is locked, set Verification Result to Unknown, then the field is editable again.

Bank Country

Shows the Bank Country the customer used during his SofortIdent verification process (is used in the SofortIdent verification).

Bank Code

Shows the Bank Code the customer used during his SofortIdent verification process (is used in the SofortIdent verification).

ID-Documents submitted online

Links to download ID-Documents uploaded by the customer using the Submit ID-Document page. Each uploaded file is named after the Date and Time of receipt of the file (yyyymmdd_hhmmss).


For new uploaded ID-Documents notifications are generated in the Administrator Notifications (System » Notifications) that indicate each customer that requires further processing of his Date of Birth verification:





Each notification message is linked to the Customer Account of the customer requesting verification. Use Read Details to open the related Customer Account.
The uploaded documents are shown there as links.

See also the related configuration option setting the notification type.

When creating orders in the Administrator, the age of the customer is also compared to the products requirements. A violation of the age requirement is shown if a product is added to the order where the customers age is insufficient:



In that case go back to the customers account and verify his Date of Birth. In case you continue to create this order the product will then be removed from the order: